One of the suggestions in the syllabus was to visit the State of Delaware Website and explore. While exploring, it was suggested that we attempt to find information concerning various tasks that a Delaware resident would need to complete at one point or another. As a Delaware resident, I have used the State of Delaware Website many times to access information on various programs, with varying success.
For the sake of this post, I will concentrate on one hypothetical task and the amount of ease or difficulty resulting from my information search. In this situation I will use the State of Delaware website to determine which information and/or documentation I will need to acquire a Real-ID Driver License.
After entering the Delaware.gov website, I was greeted with a lot of information! The majority of my first screen view consisted of a scrolling slide show of current news or programs in Delaware. Among the slide show were images and links for helping Delaware’s “sister state” in Japan, information on Boating Safety and promotional materials for incorporating in Delaware. Toward the bottom of the page were several windows devoted to social media. The official State of Delaware Twitter, Facebook, Wordpress Blog and YouTube Channel were viewable from the Delaware.gov homepage. The Twitter Feeds were especially interesting as they provided information about road construction and traffic delays in Delaware.
Between the social media windows and the scrolling slideshow were several “tabs” related to government services, including a listing of popular pages and services. A link to the information and Real-ID was not readily available, but there was a link to the Department of Motor Vehicles. I clicked on this link.
From the Department of Motor Vehicles webpage, I was able to find the Real-ID information easily. The DMV webpage had a scrolling slide show representing frequently asked questions and current DMV programs. One of these slides was for the Real-ID system. Specifically, there was a link to a document guide that listed the required documents for acquiring a Real-ID.
In conclusion, the State of Delaware webpage was not the easiest website that I have ever navigated. There was a lot of information available, but this had to be “sifted” to discover the information that I was seeking. The homepage almost provided too much information. Despite the mild difficulties that I had finding information of the Real-ID requirements, I believe that the State of Delaware website does a good job of presenting/providing access to a very large amount of information.
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